To ensure a smooth onboarding experience, please make sure your group meets the following criteria before setting up Chappie:
Group Requirements
Supergroup: Your group must be a supergroup. This is necessary to provide Chappie with the required permissions and features.
Privacy Settings: Ensure that your group is set to public. This ensures that Chappie can function effectively and assist your community members.
Membership Status: Confirm that your account or the account of whoever set up Chappie is not listed under "Removed Accounts", otherwise Chappie won't be able to interact with the group!
2. Manager Permissions
Admin Role: Ensure that you are an admin in the group. You'll need admin privileges to configure and manage Chappie effectively.
Add New User: Make sure you have the "Add New User" right enabled. This will allow you to add Chappie to your group without any issues!
Add As Admin: Grant yourself the "Add As Admin" right. This permission is crucial for authorizing Chappie to perform various tasks within the group!
Tip: Using the mobile version of Telegram, all the settings can be done in one go!
Once you are done for the above, we can begin adding Chappie to your group!
When successfully invited, reload the group to see your group show up on the list in Chappie Manager!
Step 5: Enter the Menu
Click YOUR GROUP to enter the menu.
Step 6: Upload Your Files to Chappie
Go to Knowledge Base and upload your first file to Chappie!
We support PDF, txt., Image and URL! Friendly reminder, the maximum file size is 20MB! (We tested it and Chappie is fine with a PDF with over 70 pages)
Step 7: Knowledge Base Management
Go to "Knowledgebase" and click "Upload Files".
Here, you can upload files and review your upload history. For larger file uploads, please visit our Admin Web Portal!
Step 8: Finalize Set up!
Chappie will confirm the successful integration. It's now ready to serve your community! You can also check out your uploaded files in the "Uploaded History" tab.
